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At Mortgage Issues, we take our responsibilities very seriously and strictly comply with all current codes of practice / conduct and legislation. We are proud of our service and strive to be amongst the market leaders. Our reputation depends on it.
This legislation has been implemented to ensure that you - the consumer - are protected and means that if you use our products and services, you are fully aware of all the terms and conditions. If any additional charges apply to your mortgage or loan, we will make sure these are clear to you and will obtain your agreement before proceeding with any mortgage application.
Learn more about the FSA here.
Please call our team if you would like to discuss any aspect of Mortgage Regulation.
If you would like to express any complaint, please contact us or please call our team immediately. We take such matters very seriously and will ensure your concerns are dealt with appropriately and effectively. In the event that we cannot resolve a Complaint to your satisfaction, you may have the matter reviewed by the Financial Ombudsman Service of which we are members. In the event that we cannot meet our financial responsibilities you may have access to the Financial Services Compensation Scheme of which we are also members.
Think carefully before securing other debts against your home. Your home may be reposessed if you do not keep up repayments on your mortgage.
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